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Privacy Policy

This Privacy Policy describes the policies and procedures of Medilyx Drugs and Chem LLP ("Company," "We," "Us," or "Our") on the collection, use, and disclosure of Your information when You use Our services. It also informs You of Your privacy rights and how applicable laws protect You.

By using Our Services, You agree to the collection and use of information in accordance with this Privacy Policy.

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Interpretation and Definitions Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.

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Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access Our Service or parts of Our Service.

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.

  • Company refers to Medilyx Drugs and Chem LLP, located at FF 16, Shripad Residency Gota, Ahmedabad - 382481.

  • Cookies are small files placed on Your device by a website, containing information about Your browsing history.

  • Country refers to Gujarat, India.

  • Device means any device that can access the Service, such as a computer, smartphone, or tablet.

  • Personal Data refers to any information that relates to an identified or identifiable individual.

  • Service refers to the Website and other services provided by Medilyx.

  • Service Provider means any third-party company or individual that processes data on behalf of the Company.

  • Third-Party Social Media Service refers to any website or social media platform through which a User can log in or create an account.

  • Usage Data refers to data collected automatically, either from the use of the Service or from the Service infrastructure itself (e.g., page visit duration).

  • Website refers to Medilyx Drugs and Chem, accessible from http://www.medilyxexport.com.

  • You refers to the individual accessing or using the Service, or the company or legal entity on behalf of which the individual is using the Service.

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Collecting and Using Your Personal Data Types of Data Collected

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Personal Data

When using Our Service, We may ask You to provide certain personally identifiable information, including but not limited to:

  • Name and surname

  • Email address

  • Phone number

  • Business address

  • Payment information

  • Usage Data

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Usage Data

Usage Data is collected automatically and may include:

  • Internet Protocol (IP) address

  • Browser type and version

  • Device information

  • Pages visited and time spent on them

  • Unique device identifiers

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Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity on Our Service and store certain information. You can manage Cookies through Your browser settings.

Types of Cookies We Use:

  1. Essential Cookies: Required for Service functionality.

  2. Performance Cookies: Help analyze how Users interact with Our Website.

  3. Marketing Cookies: Used for personalized advertising.

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How We Use Your Data

We use Your Personal Data for the following purposes:

  • To provide, maintain, and improve Our Service

  • To process transactions and fulfill orders

  • To communicate with You about updates, promotions, and security notices

  • To personalize User experience

  • To comply with legal obligations

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Sharing Your Personal Data

We do not sell Your Personal Data. However, We may share it with:

  • Service Providers (e.g., payment processors, delivery partners)

  • Business partners (for joint marketing or product offerings)

  • Law enforcement agencies (if required by law)

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Data Retention

We retain Your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

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Data Transfers and Security

Your Personal Data may be transferred to and processed in locations outside Your country. We ensure appropriate safeguards are in place for secure data transfers.

We use industry-standard encryption and security measures to protect Your data. However, no method of transmission over the internet is 100% secure.

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Your Rights and Region-Specific Compliance

We comply with major data protection regulations, including GDPR (EU), CCPA (California), LGPD (Brazil), PDPA (Singapore), and India's IT Act. Your rights depend on Your location.

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GDPR (European Economic Area - EEA)

If You are located in the EEA, You have the following rights under the General Data Protection Regulation (GDPR):

  • Right to access, correct, or delete Your data

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent at any time

  • Right to lodge a complaint with a Data Protection Authority

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CCPA (California, USA)

If You are a California resident, You have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal data We collect and how We use it

  • Right to request deletion of Your data

  • Right to opt out of the sale of Your personal information

  • Right to non-discrimination for exercising Your CCPA rights

To exercise Your CCPA rights, contact Us at contact@medilyxexport.com.

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LGPD (Brazil)

If You are in Brazil, You have rights under the Lei Geral de Proteção de Dados (LGPD), including:

  • Right to confirm and access data

  • Right to correct incomplete, inaccurate, or outdated data

  • Right to anonymization or blocking of unnecessary data

  • Right to information about third parties with whom data is shared

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PDPA (Singapore)

Singapore’s Personal Data Protection Act (PDPA) grants You the right to:

  • Request access to Your personal data

  • Correct Your personal data

  • Withdraw consent for data collection and processing

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India’s IT Act & Data Protection Bill

Under Indian law, You have rights to:

  • Know what personal data is collected

  • Request data correction or deletion

  • Opt-out of data sharing with third parties

To exercise Your rights, contact Us at contact@medilyxexport.com.

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Children's Privacy

Our Service is not intended for children under 13 years old. If We learn that We have collected data from a child without parental consent, We will take immediate steps to delete it.

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Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their content or privacy policies. Please review the privacy policies of any website You visit.

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Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We may notify You via email or other means before the changes take effect.

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Contact Us

If You have any questions about this Privacy Policy, You can contact Us:

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